StepHouse Vicálvaro: store your things this summer | LetsBoxIt Skip to content

LetsBoxIt at StepHouse Vicálvaro. Boxes packed, you're off.

Your academic-year contract ends on 30 June. On that day we come up to your room, store everything all summer and, when you're back, take it wherever you say, on the day you choose.

StepHouse Vicálvaro

What to know about StepHouse Vicálvaro.

30 June. Or 15 August.

  • Where it is: in Vicálvaro, next to the Parque Forestal de Valdebernardo (Metro line 9), 3-4 minutes from the URJC campus.
  • When you leave: the academic year runs from 1 September 2026 to 30 June 2027 (10 months). The full year runs to 15 August 2027: about 16 days earlier than at StepHouse Cantoblanco, where it runs to 31 August. Check your contract.
  • What we do: we coordinate with your actual move-out date and come up to your room. You don't carry anything down to reception.
  • Book early: lots of people leave at the end of June. We collect until 30 July; book at least a week before.
Open van with cardboard boxes and a student's suitcase, ready to leave for the warehouse
Boxes and a suitcase, on their way to the warehouse.

How it works here

You pack the boxes. We do everything else.

This is your summer at StepHouse Vicálvaro, from start to finish.

  1. When you book

    Book in a minute

    From your phone, with €20. You choose the pickup day and the delivery date.

  2. Your last week

    You pack the boxes

    It takes a bit of effort, we won't pretend otherwise: heavy stuff at the bottom, and don't fill a whole box with books. We bring the kit to your door.

  3. The day you leave

    Close the door and that's it

    We come up to your room the day your contract ends and in an hour everything's loaded.

  4. Whole summer

    Your boxes, in the warehouse

    Monitored 24/7 and insured. Any questions, on WhatsApp.

  5. On delivery

    Back on the day you chose

    Between 15 August and 30 September, on the date you choose when booking. And if you've moved house, we'll bring it to the new place.

Won't you be there that day? A flatmate or the concierge can hand it over, depending on the case, if we arrange it beforehand with us and your residence. And if you leave early, we can also come first thing in the morning or at night.

The kit

Everything you need to pack. Included.

We bring it to your door before you start. You just fill the boxes.

  • LetsBoxIt boxes

    96 litres each, every one with its own QR.

  • Tape

    To close them properly.

  • Numbered seal

    If anyone opens it, you'll know.

  • Bubble wrap

    For anything fragile.

+ 2 or 3 extra boxes. The ones you don't use aren't charged.

Price

One payment per box. The whole summer.

We collect from 17 May to 30 July and bring it back from 15 August to 30 September. It's not a monthly fee: VAT, boxes, packing materials and pickup included. And you keep the boxes.

1-4 boxes

€45 per box · whole summer

One-off payment. Not monthly.

5-9 boxes

€39 per box · whole summer

One-off payment. Not monthly.

10-15 boxes

€36 per box · whole summer

One-off payment. Not monthly.

More than 15 boxes: €33 per box, whole summer.

When you pay

No surprises. Here's how it splits.

Example: 7 boxes × €39 is €273 for the whole summer.

  1. Today

    20 €

    When you book. Deducted from the total.

  2. Pickup day

    253 €

    The rest, by card or phone. If you're not there, we'll send you a payment link.

  3. On delivery

    0 €

    Nothing. We bring it back and that's it.

Insurance included. If you're storing something very valuable, tell us on WhatsApp before pickup. We never charge without telling you first. Free cancellation up to 14 days before pickup, with your €20 refunded. No paperwork: by booking you accept the terms of service.

At partner residences, the service is even more convenient.

Shall we ask yours?

These are their Google reviews, exactly as written.

Google reviews

See on Google
  • I recommend them so much! The website is super clear with all the information! The €20 booking was super easy, I could even pay with Amex! And they came to collect my boxes right at my bedroom door. Gonzalo was always on top of my questions on WhatsApp, so a HUGE weight has been lifted off my shoulders, I can go on holiday stress-free :)

    Ligia R.

    Google review

  • Everything was really easy with them. They collected my things from my room and brought them back to my flat in September. All great.

    Jaime M.

    Google review

  • Very good service and customer care. They help you and make things easy in every way they can, and they're really nice. I also got all my belongings back in perfect condition.

    Selena F.

    Google review

  • This is my second year as a Let’s Box It customer and I highly recommend them to all the students who go back to their home countries for the summer and need somewhere to leave their things. Excellent customer care and zero worries.

    Paulette O.

    Google review

  • I've been using their services for years and the experience has always been excellent. The whole process is super quick, efficient and very reliable. And for students who aren't from Madrid, it's a really comfortable and practical option…

    Eva L.

    Google review

  • Impeccable service, very professional, friendly and punctual. I recommend them to anyone stressed about the hassle of storing their belongings until they're back.

    Samir M.

    Google review

  • As an Erasmus student, moving out of my flat for the summer was a nightmare until I found Letsboxit. They took care of everything efficiently and their storage options are incredibly affordable for students. Highly recommended!

    Lingkon B.

    Google review

  • Excellent, 10/10 for service and punctuality. They made everything very easy. 100% recommend.

    Caterina C.

    Google review

Questions

Questions about StepHouse Vicálvaro.

Do you collect inside StepHouse Vicálvaro?

Yes. We come up to your bedroom door, load boxes and suitcases and take it all away.

When do I need to get my things out?

With the academic year, 30 June 2027. With the full year, 15 August 2027, according to StepHouse's website for 2026-27. Check your contract and we'll coordinate with your actual date.

Can you collect me in August?

2027 pick-ups run from 17 May to 30 July. If you stay until August with the full year, message us on WhatsApp with your date and we'll work out how to do it.

Is the €39 per month?

No. It's a single payment per box for the whole summer (€39 is the per-box price for 5 to 9 boxes, the most common tier): we collect it between 17 May and 30 July and bring it back between 15 August and 30 September. A storage unit is paid every month; here, just once.

Do I have to be there when you collect?

Normally you'd be there, but it's not compulsory: if we arrange it beforehand with us and your residence, a flatmate or the concierge can hand it over, depending on the case. And if you leave first thing in the morning or at night, we can do that too.

How and when do I pay?

€20 when you book, deducted from the total (we refund it if you cancel up to 14 days before pickup). The rest on pickup day, for the boxes we actually take: by card or phone, on the spot. If you're not there or your parents are paying, we'll send you a payment link. We never charge without telling you first. On delivery, nothing.

What if I change house or plans when I'm back?

We'll bring it to whatever new address in Madrid you give us: another residence, a hall of residence or a flat. You choose the delivery date when you book and, if your plans change, message us on WhatsApp and we'll change it. If you're not coming back to Madrid, we can also ship it to another city or country: we'll give you the price on WhatsApp.

Sources (checked on 28 August 2026): StepHouse Madrid Vicálvaro prices page (10-month academic year, from 1 September 2026 to 30 June 2027; full year to 15 August 2027). Residence page (Vicálvaro, near the Parque Forestal de Valdebernardo, Metro line 9, URJC campus a few minutes away). StepHouse Cantoblanco prices page (full year to 31 August 2027 at that residence).

LetsBoxIt is an independent pickup and storage service, with no official partnership with StepHouse and no residence discount. The name “StepHouse” is used here only to identify the residence and its location.

Leaving this summer? Book in good time.

€20 to book. The rest on pickup day. Nothing on delivery.