How it works: summer storage in Madrid | LetsBoxIt Skip to content

You pack the boxes. We do everything else.

This is what happens from May to September, step by step. And the little that's left for you to do.

At a glance

Your summer with LetsBoxIt.

Five moments, told straight. The steps in detail, just below.

  1. From May

    Book in a minute

    From your phone, with €20. You even choose your return day.

  2. Your last week

    You pack the boxes

    It takes a bit of effort, we won't pretend otherwise: heavy stuff at the bottom, and don't fill a whole box with books. You already have the kit.

  3. The day you leave

    Close the door and that's it

    We pick up at your door in an hour and you pay the rest. Or without you there, if we agree it beforehand.

  4. Whole summer

    Your boxes, in the warehouse

    Insurance included and 24/7 video surveillance.

  5. August or September

    Back on the day you chose

    From 15 August to 30 September. And if you've moved house, we'll bring it to the new place.

Two ways

One price, depending on where you live.

No small print: here's how they compare.

Door-to-door versus partner residence: the kit, pickup, delivery back, what's included and the price.
Item Door to doorFlat or any other residence in Madrid Partner residenceToday, all Xior residences in Madrid
The kitWe bring it to your doorPick it up at reception, whenever you like
PickupAt your door, in ~1 hour. Or without you there, if we agree it beforehandYou just leave: we go in with the residence's permission
On deliveryThe day you choose when bookingWaiting for you in your room
QR, seal and insuranceIncludedIncluded
PriceSame price: from €45 to €33 per box, whole summer

Your last week, on your calendar.

This is how it usually goes. And this is how it goes with us.

Illustrative

The usual way

  1. Mon

    Hunt for boxes

    Tape and bubble wrap

  2. Tue

    Pack the boxes

  3. Wed

    Pack the boxes

    Sort it out with your parents

  4. Thu

    Hours in the car

  5. Fri

    Load the boot

  6. Sat

    Hours in the car

  7. Sun

    Head home

With LetsBoxIt

  1. Mon

    free

  2. Tue

    Pack the boxes

  3. Wed

    free

  4. Thu

    free

  5. Fri

    Pickup at your door · 1 h

  6. Sat

    free

  7. Sun

    free

Step by step

From your room to your room.

Seven steps. Pick your case and see what's on you and what's on us.

Door to door

  1. Step 1

    Book with €20

    From your phone, in a minute. The €20 is deducted from the total, the date can be moved and you can cancel for free up to 14 days before pickup.

    What you do
    You choose the pickup day and the delivery date, and pay the €20. You don't download anything.
    What we do
    We confirm your booking and message you on WhatsApp.
  2. Step 2

    We bring you the kit

    The boxes you tell us (or 5 if you don't know) plus 2 or 3 extra, with tape, numbered seal and bubble wrap. We'll agree the day we bring it on WhatsApp.

    What you do
    You tell us how many boxes you think you need.
    What we do
    We bring the kit to your door. The boxes you don't use aren't charged.
  3. Step 3

    You pack the boxes

    At your own pace, in your last week. It's the part that's on you, and with a few good tips it goes quickly.

    What you do
    You fill the boxes and close them with the numbered seal. If you're storing anything valuable, tell us beforehand on WhatsApp.
    What we do
    Every box is identified with its own QR. Would you rather not pack them yourself? We'll do it for €49.
  4. Step 4

    We pick up at your door

    In about an hour, everything's in the van. We can also come first thing in the morning or at night if you're leaving early.

    What you do
    You open the door. Won't you be there? A flatmate or the concierge can hand it over, if we arrange it beforehand with us and your residence.
    What we do
    We come up to your room, carry the boxes and loose items down and take everything away.
  5. Step 5

    You pay the rest, that same day

    At pickup, by card or phone, and only for the boxes and items we actually take. We never charge without telling you first.

    What you do
    You pay on the spot. Not there, or your parents are paying? We'll send you a payment link.
    What we do
    We count the boxes we collect and only charge for those.
  6. Step 6

    Your boxes, in the warehouse

    All summer in our Madrid warehouse, with insurance included and 24/7 video surveillance.

    What you do
    Nothing. Need something? Tell us on WhatsApp which boxes you want and we'll send them (we'll give you the price first).
    What we do
    We store them in Madrid, each with its own QR and numbered seal.
  7. Step 7

    Back on the day you choose

    We bring it back on the day you choose when booking, between 15 August and 30 September. Plans change? Message us and we'll move it. And if you've moved house, we'll bring it to the new place.

    What you do
    You choose the day when you book and tell us where: your residence, your new flat… or another city or country (we'll give you a price on WhatsApp).
    What we do
    We bring it over and keep you posted on WhatsApp at every step. You keep the boxes.

Partner residence (Xior)

  1. Step 1

    Book with €20

    From your phone, in a minute. The €20 is deducted from the total and you can cancel for free up to 14 days before pickup.

    What you do
    You tell us when you're leaving, choose the delivery date and pay the €20. You don't download anything.
    What we do
    We confirm your booking and message you on WhatsApp.
  2. Step 2

    Pick up the kit at reception

    The boxes you need, whenever you like, with tape, numbered seal and bubble wrap.

    What you do
    You drop by reception and take the boxes as you need them.
    What we do
    We leave the kit at reception. The boxes you don't use aren't charged.
  3. Step 3

    Pack your boxes at your own pace

    No rush and no need to meet anyone. With a few good tips it goes quickly.

    What you do
    You fill the boxes and close them with the numbered seal. Anything valuable, tell us beforehand on WhatsApp.
    What we do
    Every box is identified with its own QR.
  4. Step 4

    Head home

    You don't need to meet anyone: with the residence's permission, we go in after you've left. We'll confirm on WhatsApp on pickup day.

    What you do
    You close your bedroom door and go. That's it.
    What we do
    We go in with the residence's permission, collect your boxes and take them away.
  5. Step 5

    You pay the rest, with a link

    Since you're not there at pickup, that day we send you a payment link for what we actually take. We never charge without telling you first.

    What you do
    You pay the rest with the link, from wherever you are. If your parents are paying, we send it to them.
    What we do
    We count the boxes we collect and only charge for those.
  6. Step 6

    Your boxes, in the warehouse

    All summer in our Madrid warehouse, with insurance included and 24/7 video surveillance.

    What you do
    Nothing. Need something? Tell us on WhatsApp.
    What we do
    We store them in Madrid, each with its own QR and numbered seal.
  7. Step 7

    On your return, in your room

    You don't have to do anything: on the delivery day you choose when booking (15 August to 30 September), your boxes are waiting in your room. Changing residence or flat? We'll bring them there.

    What you do
    Nothing. If you change residence or flat, tell us on WhatsApp.
    What we do
    We leave your boxes in your room before you're back, or bring them wherever you say. You keep the boxes.

The kit, in detail

This is your box.

One size for everything, with its own QR and numbered seal.

LetsBoxIt 96 L Nº 004127

96litres

60 × 40 × 40 cm

With its own QR
Every box is identified, from pickup to return.
Numbered seal
If anyone opens it, you'll know.
Sturdy cardboard
One size for everything. The ones you don't use aren't charged. And in the end, you keep them.

What we give you

Everything you need to pack. Included.

We give it to you before you start. You just fill the boxes.

  • LetsBoxIt boxes

    96 litres each, every one with its own QR.

  • Tape

    To close them properly.

  • Numbered seal

    If anyone opens it, you'll know.

  • Bubble wrap

    For anything fragile.

+ 2 or 3 extra boxes. The ones you don't use aren't charged.

This fits in one box.

The real contents of a room, next to its box. No tables or sums: you see it at a glance.

A LetsBoxIt box and everything that fits in it.

How to pack a good box

Six tips so it arrives in one piece.

A one-minute video, and the tips right beside it.

Sealed boxes and suitcases in our Madrid warehouse Video coming soon
How to put a box together and pack it60 s
  1. Assemble the box and seal the bottom with two strips of tape in a cross.
  2. Heavy items at the bottom and not too many: books fill half a box, the rest with clothes.
  3. Fragile things wrapped in bubble wrap, in the middle.
  4. Fill it to the top: a half-empty box gets crushed.
  5. Valuables are best in a separate box. And tell us beforehand on WhatsApp.
  6. Close it with the numbered seal. Don't open it again.

What we store

Boxes, and whatever doesn't fit in one.

If it goes in a box, it counts as a box. If not, it has its own fixed price.

  • Boxes

    Clothes, books, notes, kitchenware, bedding. Anything that fits in a 96-litre box.

  • Loose items

    Chair, sofa, plant pot, mirror, chest of drawers, suitcases and mini fridge. Each with its own fixed price, from €17, listed under Prices.

  • What we don't store

    There are some things we can't store. It's all in the terms of service.

Got something that isn't on the list? Message us and we'll tell you the price.

No apps or passwords

You book here. Everything else, on WhatsApp.

Nothing to download. We message you at every step and you reply when you can.

  • When you book, you choose the pickup day and the delivery date.
  • We message you on WhatsApp before the kit, the pickup and the return.
  • Payment, clear and simple: €20 when you book and the rest on pickup day. Never without warning.
  • Are your parents paying? We send them a payment link.
  • Plans change? Message us and we'll move the date.

This is how we message you on WhatsApp.

Peace of mind

No paperwork. And insured.

Everything clear from day one.

  • No paperwork

    By booking you accept the terms of service. Nothing to print or sign: the confirmation reaches you in writing.

  • Insurance included and a monitored warehouse

    Your things are insured and our Madrid warehouse has 24/7 video surveillance. If you're storing anything valuable, tell us beforehand on WhatsApp.

  • Numbered seal

    Every box is closed with a numbered seal. If anyone opens it, you'll know.

These are their Google reviews, exactly as written.

Google reviews

See all on Google
  • Everything was really easy with them. They collected my things from my room and brought them back to my flat in September. All great.

    Jaime M.

    Google review

  • I recommend them so much! The website is super clear with all the information! The €20 booking was super easy, I could even pay with Amex! And they came to collect my boxes right at my bedroom door. Gonzalo was always on top of my questions on WhatsApp, so a HUGE weight has been lifted off my shoulders, I can go on holiday stress-free :)

    Ligia R.

    Google review

  • I've used Let’s Box It two years in a row and couldn't recommend them more. They give you everything you need to pack: boxes, bubble wrap, tape and everything else for a move…

    Rossy A.

    Google review

  • I've been using their services for years and the experience has always been excellent. The whole process is super quick, efficient and very reliable. And for students who aren't from Madrid, it's a really comfortable and practical option…

    Eva L.

    Google review

  • This is my second year as a Let’s Box It customer and I highly recommend them to all the students who go back to their home countries for the summer and need somewhere to leave their things. Excellent customer care and zero worries.

    Paulette O.

    Google review

  • This is the second year I've used their services. They have good prices, they're committed to their work, serious, reliable and always very punctual. Honestly, they're a 10.

    Milagros G.

    Google review

  • Excellent, 10/10 for service and punctuality. They made everything very easy. 100% recommend.

    Caterina C.

    Google review

  • Impeccable service, very professional, friendly and punctual. I recommend them to anyone stressed about the hassle of storing their belongings until they're back.

    Samir M.

    Google review

  • Very good service and customer care. They help you and make things easy in every way they can, and they're really nice. I also got all my belongings back in perfect condition.

    Selena F.

    Google review

  • As an Erasmus student, moving out of my flat for the summer was a nightmare until I found Letsboxit. They took care of everything efficiently and their storage options are incredibly affordable for students. Highly recommended!

    Lingkon B.

    Google review

Questions

Questions about the process.

Can't see yours? Message us on WhatsApp.

When do you bring me the boxes?

After you book, we agree with you on WhatsApp which day we bring them. We bring the boxes you tell us (if you don't know, a minimum of 5) plus 2 or 3 extra; the ones you don't use aren't charged. At a Xior residence, you pick them up at reception as you need them.

Can I ask for more boxes?

Yes, at no cost until they're used: you only pay for the boxes you fill and we actually take. Ask for them on WhatsApp or, at a Xior residence, take them from reception.

Do I have to return the boxes?

No. The boxes are yours: when we bring your things back, you keep them.

Do I have to be there at pickup?

Normally you would be. If you can't, a flatmate or the concierge can hand it over, with some exceptions, as long as we arrange it beforehand with us and your residence. We also collect first thing in the morning or at night if you're leaving early. At a Xior residence there's no need to meet anyone: we go in with the residence's permission once you've left. If you're not there, you pay the rest with a link we send you.

How long does pickup take?

Around an hour for door-to-door. We come up to your room, carry the boxes and loose items down and take everything away.

Can I change the pickup date?

Yes: message us and we'll move it. And if you end up not needing it, you can cancel for free up to 14 days before pickup and we'll refund your €20.

When do I pay the rest?

On pickup day, and only for what we take: by card or phone, on the spot. If you're not there or your parents are paying, we'll send you a payment link. We never charge without telling you first. And on return, nothing.

Do I have to download an app?

No. You book on the website, with nothing to download, and choose the delivery date right there. Everything else we sort out on WhatsApp: we message you at every step.

Can I take something out during the summer?

Yes. Tell us on WhatsApp which boxes you want and we'll send them. We'll give you the price beforehand, also on WhatsApp.

When do you bring it back?

On the day you choose when booking, between 15 August and 30 September. If your plans change, message us and we'll change it. We message you on WhatsApp at every step. At a Xior residence you don't need to be there: your boxes are waiting in your room.

Can you bring it to a different address?

Yes. Tell us where you'll be living in Madrid and we'll bring it there. If you need it in another city or country, that's possible too: we'll give you the price on WhatsApp.

What if I want to leave something after September?

You can leave some boxes with us after 30 September (for example, winter clothes). From October you pay per month and per box: for example, €12 a month per box in the 5 to 9 boxes tier. The full rate is under Prices.

What happens if something gets broken?

Every box has its own QR and numbered seal: if anyone opens it, you'll know. Insurance is included and the warehouse has 24/7 video surveillance. If you're storing anything valuable, tell us beforehand on WhatsApp. And if anything happens, you talk to us directly.

Pack the boxes. We'll take care of the rest.

Book with €20, deducted from the total. The rest on pickup day. Nothing on return.