What you need to know before booking.
Who will handle their things, what's insured, what it costs and when you pay.
The proof
What people who've used it say.
24/7
video surveillance in our Madrid warehouse
1 in 3
of our 2026 customers came because a friend recommended us
14 days
before pickup, you can cancel for free and the €20 is refunded
Google reviews
See on GoogleVery good service and customer care. They help you and make things easy in every way they can, and they're really nice. I also got all my belongings back in perfect condition.
Selena F.
Google review
This is the second year I've used their services. They have good prices, they're committed to their work, serious, reliable and always very punctual. Honestly, they're a 10.
Milagros G.
Google review
I recommend them so much! The website is super clear with all the information! The €20 booking was super easy, I could even pay with Amex! And they came to collect my boxes right at my bedroom door. Gonzalo was always on top of my questions on WhatsApp, so a HUGE weight has been lifted off my shoulders, I can go on holiday stress-free :)
Ligia R.
Google review
Impeccable service, very professional, friendly and punctual. I recommend them to anyone stressed about the hassle of storing their belongings until they're back.
Samir M.
Google review
From home
You can follow it from your phone.
No apps or passwords: on WhatsApp, directly with us.
- Updates at every step. We message your child before the kit, the pickup and the return. And you can ask us anything you like, whenever you like.
- Payment, from home. If you're paying, on pickup day we send you the payment link for the rest.
- The return, decided from the start. The delivery date is chosen when booking, between 15 August and 30 September. If plans change, just message us to change it.
This is how we message on WhatsApp.
If something goes wrong
What's covered.
No small print: this is how we look after their things.
- Insurance included. Their things are insured while they're with us, with no paperwork. If you're worried about a valuable item, tell us beforehand on WhatsApp.
- Warehouse with 24/7 video surveillance. Our Madrid warehouse is monitored day and night.
- Numbered seal and QR. Every box is identified with its own QR and closed with a numbered seal: if anyone opens it, you'll know.
- Our own team. Students hired and trained by us, not a subcontractor.
- No paperwork. The terms of service are published and accepted when you book. Read them first if you like.
- If anything happens, you speak directly to us. On WhatsApp or by phone, no middlemen.
Price
Fixed price. And you can pay it yourselves.
With a link, from home. One price per box for the whole summer, in two payments.
Today
20 €
When you book. Deducted from the total.
Pickup day
253 €
The rest, only for what we take: by card or phone on the spot, or with a link you can pay from home.
On delivery
0 €
Nothing. We bring it back on the day they chose and that's it.
This example is 7 boxes of 96 litres (60×40×40 cm) at €39: €273 including VAT, with materials and pickup included. Per box, for the whole summer: €45 (1-4), €39 (5-9), €36 (10-15) and €33 (more than 15). It's not a monthly fee.
We give 2 or 3 extra boxes and the ones not used aren't charged. We never charge without telling you first. Free cancellation up to 14 days before pickup, with the €20 refunded.
See all pricesWho does it
Gon and Jose. With names and faces.
Both of us, full time. And on pickups, our own seasonal team: students hired and trained by us.
From the moment you book until the boxes are back, you talk to us on WhatsApp. If you have a question, message us and we answer ourselves.
Gon
Founder
Jose
Co-founder
We're an official Xior partner in Madrid: at their residences, our team goes in with the residence's permission.
From their room to our warehouse in Madrid.
Real photos of our pickups and warehouse.
What if we drive?
Sometimes the car works out cheaper.
We'll say it straight: in money terms, it can cost less. What changes is everything else.
| Item | Your car | A storage unit | LetsBoxIt |
|---|---|---|---|
| How you pay | Petrol and tolls, two round trips | Every month, by the square metre | Once, per box, whole summer |
| Who does the lifting | You, on the way there and the way back | Your child takes it and picks it up | Us |
| Materials | You find one | Your child finds one | Included |
| Every box, identified | — | — | With its own QR and numbered seal |
| The return | When you can come | When they can go | On the day you choose when booking, wherever you say |
Your summer, by car.
Four trips between your city and Madrid. Or none.
≈ 14 hbehind the wheel estimate
LetsBoxIt: an hour's pickup at their door. And when they're back, we bring it to them.
| City | Each trip | All four trips |
|---|---|---|
| Cuenca | 2 h | ≈ 8 h |
| Valencia | 3 h 30 | ≈ 14 h |
| Bilbao | 4 h | ≈ 16 h |
| Seville | 5 h 30 | ≈ 22 h |
| A Coruña | 6 h | ≈ 24 h |
In money terms, the car can work out cheaper, especially from nearby. What you save is hours on the road and days off.
LetsBoxIt estimate (Sept 2026): driving time Madrid–city × 4 trips.
Questions
What you ask us most.
Who are we booking with?
With LetsBoxIt, a project of Asociación Junior Empresa KAN. The details are in the legal notice.
When do we pay?
€20 when you book, deducted from the total (refunded if you cancel up to 14 days before pickup). The rest on pickup day and only for what we actually take: by card or phone, on the spot. If your child isn't there or you'd rather pay yourselves, we'll send you a payment link. We never charge without telling you first, and nothing is paid on return.
Is the €39 per month?
No. It's a single price per box for the whole summer, with VAT, materials and pickup included: we collect it between May and July and bring it back between 15 August and 30 September, on the day they choose when booking. A storage unit is paid every month; here, just once.
Is it insured?
Yes. Insurance is included in the price, with no paperwork: the terms of service are published and accepted when you book. Also, every box is closed with a numbered seal and the warehouse has 24/7 video surveillance. If you're worried about a specific or valuable item, ask us beforehand on WhatsApp.
Who will collect their things?
Our own seasonal team: students hired and trained by us, not a subcontractor. And at Xior residences (we're their official partner in Madrid), we go in with the residence's permission.
Can we follow it ourselves?
Yes. You can message us on WhatsApp whenever you like and we'll tell you how it's going: when we collect, that it's in the warehouse and when we bring it back. We message your child at every step.
When do you bring it back?
On the day they choose when booking, between 15 August and 30 September. If plans change, just message us to change it.
What if they change residence or flat when they're back?
We bring it to the new address in Madrid. Just tell us.
What if they're not coming back to Madrid?
We ship it wherever they are, including another city or country: they tell us on WhatsApp which boxes they want and we give you the price beforehand.
Can we cancel?
Yes. Free up to 14 days before pickup, with the €20 refunded. And if the date changes, we move it.
How long does pickup take?
Around an hour if we go to their bedroom door. If they won't be there, we can collect without them, as long as it's arranged beforehand with us and their residence; the rest is then paid with a link.
Can we handle it ourselves instead of our child?
Yes. You can book and talk to us directly. We look after you on WhatsApp just as we do them.
Any questions left?
Message us before booking. We answer ourselves.